Can I cancel my sell on StockX? (2024)

Can I cancel my sell on StockX?

In the event that you can't complete a sale, you may be penalized in the form of a fee or restrictions to your account until you have successfully completed a sale. Multiple canceled sales can also result in StockX suspending your account.

What is the cancellation fee for StockX?

In addition, you may be subject to the following penalties in the event of a canceled sale: A penalty fee equivalent to 15% of the transaction price, with a minimum charge of $15 USD or local currency equivalent. Restrictions to and/or the suspension of your StockX account. Your Seller fee could be increased.

Do I get a refund if I cancel my StockX order?

StockX is a live marketplace and prices fluctuate based on supply and demand in real-time. As such, once a Bid and an Ask are matched, an order is created and we are unable to offer returns, exchanges, or swaps. You can always resell the item on our platform if you no longer wish to keep it.

Can I cancel a laced sale?

It's important to keep your listings up to date and remove any that you can no longer fulfil, because once an item is sold, there is no way you can cancel the transaction.

What happens if I cancel a Bid on StockX?

You're able to withdraw your Bid at any point up until it matches a Seller's Ask. Once this happens, you're committed to your purchase. To ensure the integrity of StockX's marketplace, it's imperative that each sale be real, active, and dependable.

Can you cancel a Bid on StockX after it's accepted?

Cancelling an Accepted Order: Once your bid has been accepted by a seller, your order cannot be canceled. This policy is in place to maintain trust and reliability in the marketplace.

What happens if the seller doesn't ship on StockX?

In the case of an unreasonable amount of time passing in between a Buyer purchasing an item and failing to get shipping confirmation—generally after five days—StockX will take steps to place you with another Seller at no additional cost or, if we are unable to, refund your purchase price.

Why does StockX cancel orders?

Order failures can occur on StockX from time to time. These are generally the result of a payment issue, but they can also happen due to an item being taken down, or having its price changed as you attempt to purchase or Bid on it.

Does StockX send back fakes?

StockX has no obligation to return items that do not conform to the description (including, without limitation, that the item is not new and unworn, is not the correct identified size, or does not include the original box), or are counterfeit (in which case, StockX may turn those items over to the proper authorities) ...

How legit is StockX?

StockX selling fake items has been a concern for many customers, however, it is a legitimate site backed by credible investors and with varying positive reviews from both buyers and sellers. Customer service can help with issues but there may be a wait for resolution.

Can I dispute a StockX order?

If you received your item damaged, were sent the incorrect item or were sent an item in the incorrect size, we will work diligently to resolve the issue as part of the StockX Buyer Promise. To open an inquiry, please submit a Buyer Promise Support Request form within ten days of receiving your item.

How do I cancel a sale order?

Can a buyer cancel a sale?

In most purchase contracts, the buyer generally has the right to cancel and keep their deposit. In the case of a commercial property, a buyer might discover that zoning laws in the city or county where the property is located won't allow them to use the property in the manner they intend.

How do I cancel an item as a seller?

How do I cancel a StockX order before seller accepts?

Why is my StockX order taking so long?

StockX typically takes 7 to 12 business days to deliver your item. This 7 to 12-day shipping time frame takes into account the time it takes for the Seller to ship the item and the time the item spends in StockX's Verification Centers. The amount of time Sellers take to ship your item might vary between 2 to 5 days.

Can you sell used sneakers on StockX?

Sneakers and shoes sold on StockX are considered "deadstock," which means that they're new and unworn at the time of sale. Deadstock sneakers must include the original box, the box lid, and the box label indicating the shoe size.

Do bids always get accepted on StockX?

There are some situations where bids are less likely to work. For hot new releases with lots of demand, you're less likely to get a low bid accepted, as other buyers may be willing to pay a higher price than you.

Can I cancel a Bid on an item?

If the listing ends in over 12 hours, all bids can be retracted. If the listing ends in under 12 hours, you can retract your most recent bid, but only if it's been less than an hour since you placed it.

Can you cancel an auction after a Bid?

If the auction is being conducted by an online platform, such as eBay or Amazon, the platform may have specific rules regarding cancellations of auctions. Typically, once a bid has been placed, the auction cannot be cancelled unless there are exceptional circ*mstances, such as the item being damaged or lost.

Does StockX refund if the seller doesn't ship?

If the Seller does not ship by their individual deadline, we will attempt to link you to a new Seller to prevent order cancellation. If we are unable to find a suitable new Seller, a full and complete refund will be automatically issued to your original payment method.

What is the $15 charge on StockX?

This is a standard authorization charge. StockX uses authorization charges to periodically confirm your payment method. A charge of $15 USD or equivalent in your preferred currency may appear on your bank statement, but will be refunded by your card issuer within 5 business days.

Who pays for shipping when selling on StockX?

As a Seller, your shipping cost is deducted from your total payout. Once a transaction is complete, you will receive a shipping label in the "My Account" section of the site. You are responsible for packaging and dropping off the item with the shipping carrier using the label provided.

What if I get scammed on StockX?

If you see an unauthorized charge being made through your StockX account, it's our goal to assist you as quickly as possible. We recommend you get in touch with StockX Support to alert us to the charge so we can investigate and identify a resolution.

Does StockX sell used items?

Due to their unique nature, all electronics sold on StockX must be in brand new or “Pre-Owned Excellent” condition. New items that are sold sealed by the manufacturer (with shrink wrap or a sticker) are required to be sold on StockX in the same condition. There cannot be any sign of damage, use or tampering.