Why does StockX take so long? (2024)

Why does StockX take so long?

StockX strives to deliver your item to you within 5-12 business days. Although this may be slightly longer than you are used to, since the StockX marketplace deals with high value and rare products, we want to ensure that the items you purchase on our site meet our internal quality standards.

How long does it usually take for StockX to ship?

Seller shipping times vary, but our overall delivery time is 7 to 12 business days. In most cases, your Seller has two full business days to ship your item. Please note that the day you make the purchase does NOT count as a full business day.

How can I speed up my StockX delivery?

Sellers will have an asking price listed for Xpress Ship items and as soon as you place an order for one, we ship it out immediately for a $24.95 shipping fee (a $10 premium to our standard shipping rate). This will allow us to deliver your purchase to you within just 3 business days.

What happens if the seller doesn t ship in 2 days on StockX?

Your account can be subject to a penalty fee if you fail to ship the item within the allotted time period (typically two business days), or if you sell and ship StockX an item that does not meet our condition guidelines or doesn't exactly match the item as it is described on StockX in any way.

What to do if my StockX order is delayed?

If more than five business days after your purchase have passed without shipping confirmation, visit the Help page on StockX and select the Contact Us button to create a case for more information and additional assistance.

How legit is StockX?

StockX selling fake items has been a concern for many customers, however, it is a legitimate site backed by credible investors and with varying positive reviews from both buyers and sellers. Customer service can help with issues but there may be a wait for resolution.

What happens if a seller doesn t ship on StockX?

If you don't ship after receiving these warnings, StockX will cancel your sale. In addition, you may be subject to the following penalties in the event of a canceled sale: A penalty fee equivalent to 15% of the transaction price, with a minimum charge of $15 USD or local currency equivalent.

Can StockX deliver in 2 days?

The duration of delivery will vary depending on the carrier and the buyer's location, typically taking between 2 to 5 business days. Generally, the entire StockX shipping process, starting from when a buyer makes an order until they receive the item, can take around 7 to 12 business days.

Can StockX deliver in 5 days?

StockX strives to deliver your item to you within 5-12 business days. Although this may be slightly longer than you are used to, since the StockX marketplace deals with high value and rare products, we want to ensure that the items you purchase on our site meet our internal quality standards.

What's the longest StockX takes to ship?

“StockX strives to complete all orders within 7-12 business days.” The way it works is that the seller first has to ship to StockX for authentication. Sellers have two business days to ship the product and the rest of the shipping time depends on the carrier.

Why is my StockX order taking so long to verify?

Once the item is received at a StockX Verification Center, it can take 1-2 business days for an item to be inspected. The process can extend a few days if there are issues requiring further inspection from StockX's Quality Assurance team.

Will StockX refund me?

StockX is a live marketplace and prices fluctuate based on supply and demand in real-time. As such, once a Bid and an Ask are matched, an order is created and we are unable to offer returns, exchanges, or swaps. You can always resell the item on our platform if you no longer wish to keep it.

Does StockX refund stolen packages?

Eligibility: You must reach out to StockX within 30 days of your tracking information saying "delivered" in order for us to initiate a claim for your package. Time frame: This investigation process could take up to 10 business days from the start of the investigation.

Can I cancel a StockX order if it hasn't shipped?

Once your Bid has been accepted by a Seller, your order cannot be canceled. This keeps offers real, active and dependable, which fosters seller trust in the marketplace and ultimately leads to more items being offered on StockX, which is good for Buyers.

What is the $15 charge on StockX?

This is a standard authorization charge. StockX uses authorization charges to periodically confirm your payment method. A charge of $15 USD or equivalent in your preferred currency may appear on your bank statement, but will be refunded by your card issuer within 5 business days.

Are there fakes on StockX?

Although there may be some fakes that sneak through the system, StockX does its best to ensure that the products they ship are real.

Is StockX 100% safe?

Yes! When you buy any Supreme piece from StockX you can rest assured you will be getting an authentic piece no matter if it's a box logo tee or outerwear. StockX legit check every Supreme item they get due to the popularity of the brand and the amount of replicas so you can buy with confidence.

Is GOAT a legit site?

GOAT is a heavily moderated marketplace that is very safe to buy or sell your kicks on. They're an established business that have been around for several years now and know the ins and outs of the industry.

Where is StockX located?

StockX has more than 800 employees in Downtown Detroit. StockX currently has international offices in London, UK, in Eindhoven, the Netherlands, and has authentication facilities in Detroit's Corktown neighborhood, Moonachie, NJ, and Tempe, AZ.

Does StockX deliver on Sunday?

Sunday doesn't count as a business day and Monday is a holiday.

How long does it take to get your money from StockX?

Once the item you sold passes our verification process and your payout is released, most debit cards allow for funds to arrive on your card within a few hours after your payout is released, although Mastercard may take 1-3 business days.

Where does StockX verify shoes?

Does StockX sell instantly?

“Sell Now” immediately sells your item to the Buyer with the highest Bid, even if it's lower than the lowest Ask. If you like the current highest offer on an item with respect to the size you're trying to sell, this is the easiest way to lock in with a Buyer and get paid.

Who does StockX ship with?

Drop off your sealed package at an authorized UPS location to be sent off. To find your closest UPS location, visit UPS.com/Dropoff. If you do not have a UPS near you, you can visit UPS.com to see if there is a close third-party Access Point Drop-off.

How fast is goat shipping?

Excluding “Instant” items, apparel and accessory items typically take 7-10 business days to be delivered to a buyer located in the US.