AT&T Outage in Austin, Texas (2024)

The latest reports from users having issues in Austin come from postal codes 78767, 78701, 78745, 78704, 78723, 78703, 78758 and 78713.

AT&T is an American telecommunications company, and the second largest provider of mobile services and the largest provider of fixed telephone services in the US. AT&T also offers television services under their U-verse brand. AT&T has near-national wireless coverage.

Problems in the last 24 hours in Austin, Texas

The chart below shows the number of AT&T reports we have received in the last 24 hours from users in Austin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at AT&T. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by AT&T users through our website.

1. 

   Phone (42%)

2. 

   Internet (39%)

3. 

   Wi-fi (8%)

4. 

   Total Blackout (5%)

5. 

   E-mail (3%)

6. 

   TV (3%)

Live Outage Map Near Austin, Travis County, Texas

The most recent AT&T outage reports came from the following cities:Pflugerville, Austin and Manor.

City	Problem Type	Report Time
Pflugerville	Internet	8 hours ago
Pflugerville	Wi-fi	18 hours ago
Pflugerville	Internet	2 days ago
Pflugerville	Internet	3 days ago
Pflugerville	Internet	4 days ago
Austin	Wi-fi	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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AT&T Issues Reports Near Austin, Texas

Latest outage, problems and issue reports in Austin and nearby locations:

• Morgan (@metanaut) reported 15 seconds agofromAustin, Texas

  @ATT #5Ge is a joke and has made my phone completely useless to me. #WTF

• Zelly (@TheSamenigg*) reported a minute agofromAustin, Texas

  Bro @ATT has the worst help desk ppl ever ******* annoying man

• Brent Tippen (@brenttippen) reported 12 minutes agofromAustin, Texas

  Who has the best mobile service in #Austin #Texas because I’m tired of @ATT ALWAYS being down! 😡 cc: @verizon @TMobile @sprint I’m open!

• ʙobb x ʜa (@b6421) reported 14 minutes agofromAustin, Texas

  when @Uverse removed @nflnetwork from its lineup, they kept putting other sports channels in its spot at 1630 on the dial, but w/ @ATT finally working sh*t out #Nexstar, & 1630 once again vacated, i'm cautiously optimistic that a resolution to their bogus #TVPromise is nigh.

• Brian K built by UCF (@sabrescarguy9) reported 17 minutes agofromManor, Texas

  @ATT customer service is horrible. I really wish I could get google fiber.

• Karen Lear (@karenlearjet) reported 18 minutes agofromAustin, Texas

  Hey @ATT if I’m going to get crappy cell service at DKR stadium @UTAustin , then I might as well pay for a less expensive carrier.

• Roy Morgan (@roycmorgan) reported 18 minutes agofromAustin, Texas

  @ATTCustomerCare we keeping getting a bill when in fact we should be getting a refund. We have been gone since August 10th can y’all fix the bills so we won’t get them anymore. If you need my account I’ll be happy to provide it

• Melissa (@Marki9795) reported 21 minutes agofromAustin, Texas

  @Uverse worst customer service ever!

• Melissa (@Marki9795) reported 26 minutes agofromAustin, Texas

  @Uverse the WORST customer service.2 hours now. Still waiting

• J.D. Gonzalez (@jdgonzalez) reported 27 minutes agofromAustin, Texas

  @DeedaPayton @KXAN_News @Uverse I always find that these disputes show that we are not the customer but the product being sold.

• Forrest Hess (@ForrestHess1) reported 27 minutes agofromAustin, Texas

  Hey @MKBHD, I am “fortunate” to live in Austin where @ATT has started 5G infrastructure and now my IPhone X will automatically switch to the “5G E” network BUT my speeds are horrific. As in less than 2Mbps download.Please help! @MKBHD or @ATT

• AUTHENTIC (@StefonOsae) reported 35 minutes agofromAustin, Texas

  @ATT please get yall sh*t together. Thanks

• Carlos A (@Oihcapla) reported 37 minutes agofromAustin, Texas

  @sofiaojeda16 @ATT Yo wtf. Why does #att have the absolute worst customer service!

• dennis hegstad (@dennishegstad) reported 42 minutes agofromAustin, Texas

  @suavecole @ATT 5GE with @ATT is a joke. So bad. Doesn’t work at all.

• dennis hegstad (@dennishegstad) reported 43 minutes agofromAustin, Texas

  @iProxy @ATT @TMobile For whatever reason I’ve had 0 service when I see 5ge on my phone for the last few days now

• Brent Tippen (@brenttippen) reported 46 minutes agofromAustin, Texas

  .@ATT #Austin you can do better than this. Some of the worst mobile service I’ve experienced & home internet matches it! @statesman #texas

• Brent Tippen (@brenttippen) reported 49 minutes agofromAustin, Texas

  @ATTHelp I explained that in my message to you that my @ATT wireless account is connected to my home internet in that the accounts are merged. This silly sheet has nothing to do w your towers being down 🙄 on the regular. cc @verizon @TMobile @sprint

• 𝗲𝘀𝘁𝗲𝗯𝗮𝗻 (@esteban) reported 51 minutes agofromAustin, Texas

  Hey @ATT I really loved 5GE for the first few hours, just make sure you bump the network bandwidth to the whole Austin metro area, now feels it like my home wifi connection.

• 💬 (@sweetjohn) reported 52 minutes agofromAustin, Texas

  I’m amazed at how glib (prolly closer to rude) the @ATT store employees have been as they walk past me. I’m the only one waiting outside their store waiting for the iPhone launch, you would think I would get a “hello” or “we’re opening in an hour” or something.

• Brent Tippen (@brenttippen) reported 54 minutes agofromAustin, Texas

  @ATTHelp I just direct messaged you my contact info. Just can’t get over how bad the @ATT service is here in Austin. I’ve literally been stranded and unable to get a car or bike to get home bc my service legit just does not work.

AT&T Issues Reports

Latest outage, problems and issue reports in social media:

• The Rach (@th3Rach) reported 2 minutes agofromWest Palm Beach, Florida

  @tess__uhhh @ATT @verizon Before my phone was paid off I was paying $130 a month for unlimited data. Once the payments on the phone were done I was down to $99 a month. Now I have unlimited data better service (Verizon was terrible at the school I teach at) and it’s $50 a month.

• Tom Wolf (@tipo_solitario) reported 3 minutes agofromConcord, California

  @ATT Fight- my back side- was on your Cust service today for 1 1/2 hours. No resolve. Loyalty- is a complete joke to ATT. My discounts are falling off in 30 days and you have no offer for me- bill going up 100. Time to cancel Directv-

• 4thGeer (@Jon_Geer) reported 7 minutes agofromCaledonia, Michigan

  @adriennerivard @ATTCares They don't care. Hopefully you have other options! Get rid of @ATT. @ATTCares is the worst. I have been battling with them for 7+ years. There is no alternative for us.

• char smith (@charzarddddd) reported 8 minutes agofromMiamisburg, Ohio

  Im not sure who does the hiring at the @ATT stores in Miamisburg but the customer service is garbage.

• Rashon Lea (@imnotaverage92) reported 9 minutes agofromMontgomery, Alabama

  Glad I don’t have these problems lmao team AT&T🙏🏽😎💯 @ATT

• Pathik Mody (@pathikmody) reported 11 minutes agofromTroy, Michigan

  @ATT worst internet service. Excuse by att tech. Sent tech 4 times in 3 months. Dropping internet 5-7 times a day, disconnects phone, tv. Other friends are having same issue but att telling me only me. Lie. 11 years with them & 4 months very frustrating. Pass this message

• Zaniac Brian (@briand9879) reported 11 minutes agofromFarmington Hills, Michigan

  @ATT @DIRECTV tell me why I should pay $104/mo for your services, when I can get the same desired content through your @directvnow streaming service for $55/mo. Even if I pay your cancellation fee of $240, roughly 6 mos I recoup that in savings. Saving me $240 in the first year.

• 209erFaithful🏈💪🏽☀️🌴🌊 (@209erFaithful) reported 12 minutes agofromLakeland Heights, Texas

  @Ninerfaithful25 @ATTCares I’m with ya brother. Soon to be Ex customer.

• Jenn (@btjenn) reported 12 minutes agofromSearsport, Maine

  @ATTCares I am done with your service and exorbitant fees. Couldn’t send messages with 3-4 bars of LTE all day yesterday and now have no cell service. This is happening too often and need to add 2 lines which was quoted at additional $90. After 12 years, leaving you this week.

• TejPothuri (@TejPothuri) reported 15 minutes agofromBoynton Beach, Florida

  @ATT you have complicated a very simple transfer of billing responsibility and your customer reps are not well trained to handle this. Either you train them or don’t expect a cancellation fee!